Based on my post earlier on how to check PTPTN Pin Number or 'Nombor Pinjaman', there were quite a number of response and inquiries. Since the post was published more than 2 year ago, today I decided I should update a new post on how to check for PTPTN pin number.
So, I called up the PTPTN Careline @ 'Pusat Khidmat Pelanggan' today. The step-by-step on how to retrieve my PTPTN pin number as below:
1) Call PTPTN Careline @ 'Pusat Khidmat Pelanggan' at 03-2193 3000 (You will be greeted by auto attendant system);
2) Within a short while, I was connected to a PTPTN Careline officer;
3) I told her I would like retrieve my PTPTN pin number or 'Nombor Pinjaman';
4) She asked for my NRIC;
5) She asked for my full name for verification;
6) Then, she gave me my 5 digits PTPTN pin number.
The whole process only took about 1 minute! Also, if you browse PTPTN Careline website, you can also see a list of name and details (designation, mobile phone number and email address) of the PTPTN officers for PTPTN Careline section. Most importantly, the PTPTN careline is available daily (monday-sunday), 8am-10pm. I am truly impressed! Great job to PTPTN team!
Photo credit: PTPTN